The CFPB is not happy to sit tight. The agency has passed brand new regulations and started waging suits against financial providers that run afoul of consumer protection regulations, with credit card corporations being the very first in the firing line. After winning lawsuits against Discover and Capital One, American Express is the latest to settle with the CFPB, along with other organizations, and has consented to refund $85 million to consumers.

Many other card corporations in the courtroom

The CFPB has already started a lot of suits against financial service providers that have been breaking regulations set by other agencies. The bureau is not just making brand new regulations to protect consumers.

Both Discover and Capital One have already faced lawsuits from the Consumer Financial Protection Bureau amounting to over $200 million in settlements. A lot of that cash is going back to consumers according to NBC News. It seems credit card corporations have been the first targets.

Another suit was just recently settled with American Express too, according to CBS. However, the suit did not just include the Consumer Financial Protection Bureau. There were also complains from the Federal Reserve, regulators in Utah State, the Federal Deposit Insurance Company, and the Office of the Comptroller of Currency.

Returned to consumers

There were a lot of laws broken by American Express, such as discrimination of those over the age of 35, charging late charges over legal limits, violating regulations for debt collection and reporting, not reporting billing disputes as mandated by law and making false claims about rewards.

The credit card company is ordered to pay $27.5 million in fines and $85 million back to customers in a refund.

One issue was with subsidiary American Express Centurian Bank who never gave customers the $300 reward guaranteed for signing up for an American Express „Blue Sky“ cad. CBS explained that the businesses were charging late fees depending on a percentage too, according to CNN. The issue with that was that they were charging more than already established limits.

American Express Centurian Bank also instituted a credit scoring system depending on age, which is contrary to anti-discrimination laws.

Debt practices an issue

At American Express and its subsidiaries, there were lies being told from 2003 until now, according to CBS. The lie was that customers could increase their credit scores if they paid off debts older than 7 years. These debts do not even show up on a credit score after that time frame.

In March 2013, about 250,000 people will get part of the $85 million concessions, according to NBC News.

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